Frequently Asked Questions

Frequently Asked Questions

Medicare Supplement Basics

Am I eligible for Medicare supplement insurance?

If you wish to purchase Medicare supplement insurance you must already be covered under Medicare Part A and B. For individuals who are 65 and older, your Medigap open enrollment period is the six month window after you sign up for Medicare Part B, and during this period companies must allow you to purchase any supplement insurance plan available in your state.

How do I choose the best policy for me?

It is important to look over the Medicare supplement insurance plans offered in your state to compare the different benefits offered by each policy. Take into account your current health care needs, and choose the plan that will best cover all of your medical necessities. It can be helpful to contact a licensed agent to go over the basics of each plan, and address any questions or concerns you may have regarding your selected plan.

Can I still see my own doctor?

Yes. With a Medicare supplement plan you are able to choose any doctor and any hospital that accepts Medicare.

When does my coverage begin?

Generally your Medicare supplement insurance coverage will begin on the first day of the month after enrolment. However, when purchasing your policy, clarify when your coverage will begin so that you can avoid unnecessary gaps in coverage and make the appropriate financial arrangements.

When can my policy be cancelled?

In many cases you have the right to cancel your Medicare supplement insurance coverage at any time; however you will want to clarify this with your provider and make sure that you will be allowed to purchase a plan in future if necessary. You also have the right to a 30-day review period for your new Medicare supplement insurance policy, and can cancel at any time during this trial for a full refund if it does not suit your needs.

Can the insurance company cancel my policy?

No. Once you have purchased a Medicare supplement insurance plan the company must renew your policy regardless of any health or lifestyle changes. As long as you maintain your premiums you will continue to receive coverage.